Terms of Service

Last Updated: January 2026

Suppern operates suppern.com and sells products to customers in the United States. These Terms and Conditions regulate access to and use of the website suppern.com (hereinafter, the Website) and the services and products offered through it.

Store Name: Suppern
Address: 101 Mountainview Ave, New York, NY 10314, United States
Email: info@suppern.com
Phone: +1 (518) 777-2960

Business Hours:
Mon–Fri: 9:00 AM–5:00 PM EST
Saturday: 10:00 AM–4:00 PM EST
Sunday: Closed

We typically respond within 24–48 business hours, Monday–Friday. Whether it's a product question or a service concern, we'll make sure you feel heard and supported.

Suppern provides this website subject to these terms and conditions. By visiting the website and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 — Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. For more detail, please review our Refund Policy.

Section 7 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties of any kind. We shall have no liability whatsoever arising from your use of optional third-party tools.

Section 8 — Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant any third-party materials or websites.

Section 9 — User Comments, Feedback and Other Submissions

If you send creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation, or to respond to any comments.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

Section 12 — Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to upload viruses or malicious code, to collect personal information of others, to spam, or to interfere with the security features of the Service.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind.

In no case shall Suppern, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless Suppern and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service.

Section 15 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Section 16 — Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice.

Section 17 — Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements.

Section 18 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of New York.

Section 19 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to us at info@suppern.com.

— The Suppern Team